DIY Boiler Help Centre
We’ve curated a few videos on how to solve the most common faults that don’t require a Gas Safe Registered engineer, these are arranged by manufacturer. Guides on top-up gas meters are at the bottom of this list.
IF YOU ARE EXPERIENCING A GAS LEAK, CLOSE THE EMERGENCY CONTROL VALVE AT YOUR GAS METER & CALL 0800 002 001 IMMEDIATELY
IDEAL
If your boiler system pressure is low, you may be presented with an F1 fault code - the below guide will talk you through how to top up the water in your system. Please watch the video in full before you begin:
Vaillant
If your boiler system pressure is low, you may be presented with an F22 fault code - the below guide will talk you through how to top up the water in your system. Please watch the video in full before you begin:
Worcester Bosch
If your boiler system pressure is low, you may be presented with a 1017 W fault code - the below guide will talk you through how to top up the water in your system. Please watch the video in full before you begin:
Top-up Gas Meter
If you’ve found that your boiler is displaying an ‘ignition’ fault code, or you’re having issues topping up your gas meter, please follow the steps in this video, then reset your boiler as usual. If you’re still having trouble, please contact us.