Privacy Policy

COLLECTION AND USE OF PERSONAL INFORMATION

Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with Boiler Rapid Repair. We may combine your personal information with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have. Boiler Rapid Repair will not share the personal information you provide directly to us with any third party companies.

Here are some examples of the types of personal information Boiler Rapid Repair may collect and how we may use it:

WHAT PERSONAL INFORMATION WE COLLECT

When you take out a Heatcare Service Plan or book one of our services, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, device identifiers and IP address. 

HOW WE USE YOUR PERSONAL INFORMATION

We may process your personal information for the purposes described in this Privacy Policy with your consent, or for compliance with a legal obligation to which Boiler Rapid Repair is subject.

The personal information we collect allows us to keep you posted on Boiler Rapid Repair’s latest product announcements, changes to terms and conditions, and upcoming events (such as when your boiler is due a service). If you don’t want to be on our mailing list, you can opt out anytime by emailing info@boilerrapidrepair.com.

We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising.

We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Boiler Rapid Repair's products, services, and customer communications.

If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

PROTECTION OF PERSONAL INFORMATION

Boiler Rapid Repair takes the security of your personal information very seriously. We protect your personal information using encryption, when your personal data is stored by Boiler Rapid Repair, we use computer systems with limited access protected by digital and physical security measures.

RETENTION OF PERSONAL INFORMATION

Boiler Rapid Repair make it easy for you to keep your personal information accurate, complete, and up to date, if there are any changes to your personal information simply update us by phone (028 90655551) or email (info@boilerrapidrepair.com). We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy. When assessing these periods we carefully examine our need to collect personal information at all and if we establish a relevant need we only retain it for the shortest possible period to realise the purpose of collection unless a longer retention period is required by law.

ACCESS TO PERSONAL INFORMATION

For personal information we hold, we will provide you with a copy for any purpose including to request that we correct the data if it is inaccurate or delete the data if Boiler Rapid Repair is not required to retain it by law or for legitimate business purposes.